Privacy Policy

ServerRack.net's policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, ServerRack.net's policies and procedures are subject to change.

In the course of serving its customers, ServerRack.net acquires, stores, and transmits customer communications and information that customers may regard as private or sensitive. Some of this information -- such as the customer's name, address, telephone number, and credit card data -- is provided to ServerRack.net by its customers in order to establish service. Other information -- such as the customer's account status, choice of services, and customer logs - is created and maintained by ServerRack.net in the normal course of providing service. ServerRack.net also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. In addition, ServerRack.net may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Data Security

ServerRack.net will protect the confidentiality of its customers' information, account information, and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of ServerRack.net, its partners, its employees, and other customers of ServerRack.net's services. To protect the loss, misuse, and alteration of information that is collected from customers, ServerRack.net has appropriate physical, electronic, and managerial procedures in place.

How is customer information used?

ServerRack.net will not share customer information with third parties for the purpose of marketing or mailing lists. ServerRack.net may use customer information to provide its customers with system information or information about its own new or upgraded products.

Disclosure of customer information and communications

ServerRack.net will not otherwise disclose its customers' personal and account information unless ServerRack.net has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of ServerRack.net, ServerRack.net's customers, or others, or where ServerRack.net has a good faith belief that the law requires such disclosure.

ServerRack.net also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that ServerRack.net stores or transmits for its customers. The circumstances under which ServerRack.net will disclose such electronic customer communications are when:

it is necessary in order to provide service to the customer;

it is necessary to protect the legitimate interests of ServerRack.net and its customers;

it is required to cooperate with interception orders, warrants, or other legal process that ServerRack.net determines in its sole discretion to be valid and enforceable; and

it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by ServerRack.net and appear to pertain to the commission of a crime.

ServerRack.net disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. ServerRack.net will, however, review, delete or block access to communications that may harm ServerRack.net, its customers or third parties. The grounds on which ServerRack.net may take such action include, but are not limited to, actual or potential violations of ServerRack.net's Acceptable Use Policy.

 

 

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